Terms & conditions

Finders Consulting Kft.

Effective from: 21 May 2026

1. PREAMBLE

These General Terms and Conditions (hereinafter referred to as the "GTC") govern the use of the website operated by Finders Consulting Kft. (hereinafter referred to as the "Service Provider" or "Finders"), as well as the general terms applicable to the services provided by the Service Provider.

These GTC are binding on any person who:

a) visits or uses the Service Provider's website, or makes use of the functionalities available thereon (hereinafter referred to as the "User");

b) enters into a service agreement of any kind with the Service Provider (hereinafter referred to as the "Client").

The User / Client (jointly referred to as the "Counterparty") acknowledges these GTC as binding upon themselves by using the website or by signing a service agreement.

These GTC comply with the provisions of Act CVIII of 2001 (the E-Commerce Act), Act V of 2013 (the Civil Code), Government Decree 45/2014 (II. 26.), Ministerial Decree 19/2014 (IV. 29.) NGM, and other applicable Hungarian legislation in force.

2. SERVICE PROVIDER'S DETAILS

The full details of the Service Provider are set out in the Legal Notice (Impressum).

3. SCOPE OF THE GTC

3.1. *Temporal scope:* these GTC shall remain in force from the date of entry into force specified above until withdrawn.

3.2. *Personal scope:* these GTC apply to the Service Provider and to all Counterparties.

3.3. *Material scope:* these GTC apply to all services provided by the Service Provider and to the use of the website, subject to the following special rules:

Part II (Use of the website) applies to all Users;

Part III (General terms of service engagements) applies to Clients having an individual service agreement, as an annex to such individual service agreement.

3.4. *Conflict with the individual service agreement:* should the provisions of the individual service agreement deviate from these GTC, the provisions of the individual agreement shall prevail.

3.5. *Amendment of the GTC:* the Service Provider reserves the right to unilaterally amend these GTC. Any amendment shall enter into force upon publication on the website. Individual service agreements already concluded shall continue to be governed by the GTC in force on the date of contract conclusion, unless the parties expressly agree on the application of the amended GTC.

PART II — USE OF THE WEBSITE

4. PURPOSE AND NATURE OF THE WEBSITE

4.1. The Service Provider's website is primarily informational in nature: it serves to present the Service Provider's activities, services and professional content.

4.2. On the website, the User may make use of the following functionalities:

a) obtaining information on the Service Provider's services;

b) accessing professional content (articles, market insights, white papers);

c) contacting the Service Provider via the dedicated form or through the contact details provided;

d) subscribing to the newsletter;

e) submitting a job application (candidate registration / direct application for an advertised position).

4.3. The content published on the website serves general informational purposes and does not constitute individual professional advice required for any specific business decision, nor a unilateral offer (Section 6:64 of the Civil Code). The Service Provider provides specific professional solutions solely on the basis of an individual service agreement.

4.4. The use of the website is free of charge and does not require registration.

5. USER OBLIGATIONS REGARDING USE OF THE WEBSITE

5.1. The User shall use the website lawfully, in good faith and for its intended purpose. The following are expressly prohibited:

a) disrupting or overloading the operation of the website, attacks on its infrastructure (DDoS, scraping, automated data extraction without the Service Provider's consent);

b) unauthorised copying, distribution, modification or other use of the content published on the website without the Service Provider's prior written consent;

c) providing false information on the forms;

d) the unauthorised provision or use of the personal data of others;

e) the use of the communication channels published on the website in an unlawful, offensive, defamatory, threatening manner or in any way infringing the rights of third parties.

5.2. Any breach of this section shall entitle the Service Provider to restrict or terminate the User's access, and to enforce its civil law claims under the Civil Code and, where applicable, its criminal law claims.

6. INTELLECTUAL PROPERTY RIGHTS

6.1. The entire content of the website (texts, images, graphics, logos, video and audio content, editorial design, source code) constitutes the intellectual property of the Service Provider — or of its contractual partners — and is protected under Act LXXVI of 1999 on Copyright and other applicable intellectual property legislation.

6.2. The "Finders Consulting" designation and the associated logo are the intellectual property of the Service Provider.

6.3. Any use of the website's content — in particular copying, reproduction, distribution, modification, public performance, communication to the public — is permitted exclusively with the Service Provider's prior written consent. Use for personal, non-commercial purposes (e.g. a single printed copy for personal reading) is permitted.

6.4. The professional content published on the website (articles, posts) may be freely shared on social media platforms with attribution and a link, provided that such sharing does not affect the integrity of the content and is not intended to harm the Service Provider's reputation.

7. HANDLING OF ENQUIRIES SUBMITTED VIA THE FORMS

7.1. The User may contact the Service Provider by completing the forms placed on the website. By submitting the form, the User acknowledges the contents of the Privacy Notice.

7.2. The Service Provider shall provide a substantive response to enquiries submitted via the forms by the end of the second business day following receipt, or shall indicate the expected date of response. The Service Provider does not undertake to enter into a contractual relationship with the User on the basis of every enquiry.

7.3. Subscription to the newsletter is based on express consent (see the Privacy Notice). Subscription may be withdrawn at any time via the unsubscribe link at the bottom of each newsletter or at info@findersconsulting.com.

PART III — GENERAL TERMS OF SERVICE ENGAGEMENTS

8. SCOPE OF SERVICES

8.1. The Service Provider's core activity is business and management consultancy, and related executive search and private employment agency services.

8.2. The principal services provided by the Service Provider are:

a) Executive Search / Direct Search — selection services for senior and mid-level management positions, as well as specialist roles, including market candidate identification, candidate assessment, recommendation and negotiation support;

b) Talent Solution / Recruitment Process Outsourcing — tailored recruitment solutions adapted to the Client's needs;

c) Business and organisational development consultancy — organisational structure design, leadership team development, compensation benchmarking, talent strategy formulation;

d) Other related professional services — professional workshops, webinars, market insight analyses.

8.3. The specific content of the service, its remuneration, deadlines and other particulars shall in each case be set out in the individual service agreement, which is to be construed jointly with these GTC.

9. CONCLUSION OF THE SERVICE AGREEMENT

9.1. The service agreement shall be concluded between the parties upon the return to the Service Provider of the service agreement signed by the Client, or upon the Service Provider's confirmation of an express order placed in writing by e-mail.

9.2. The Service Provider shall be entitled to decline an engagement without providing reasons, in particular where performance would conflict with statutory or professional ethical norms, or where the Service Provider's resources do not permit timely performance.

9.3. The official channels of communication between the Service Provider and the Client are correspondence by e-mail and correspondence by post. The parties shall recognise statements made by e-mail as written statements, except where the Civil Code or the individual service agreement requires a stricter form for the validity of such statements.

10. SERVICE FEE AND INVOICING

10.1. The remuneration for the Service Provider's services — its structure, schedule and payment terms — shall be set out in the individual service agreement. Typical forms of remuneration include:

a) flat fee — a remuneration of a fixed amount;

b) milestone-based fee (retainer model) — partial remuneration linked to specified phases of the engagement;

c) success fee / contingency fee — remuneration contingent upon achieving the engagement objective, typically expressed as a defined percentage of the annual gross base salary (TCB — Total Cash Base) of the successfully placed position;

d) any combination of the above models.

10.2. The Service Provider's remuneration shall be established in Hungarian forints (HUF), on the schedule set out in the service agreement, unless the parties agree otherwise. Statutory value added tax (VAT) applies to the remuneration in accordance with the legislation in force from time to time.

10.3. Following performance of the service — or, in the case of milestone-based remuneration, upon completion of each relevant milestone — the Service Provider shall issue an electronic invoice in accordance with applicable legislation.

10.4. Unless otherwise agreed, the payment term of the invoice shall be 7 calendar days from the date of issue, payable by bank transfer to the bank account designated on the invoice. Payment shall be deemed completed when the amount has been credited to the Service Provider's bank account.

10.5. In the event of late payment, the Service Provider shall be entitled to default interest pursuant to Section 6:155 of the Civil Code, as well as to the EUR 40 collection cost flat-rate pursuant to Act IX of 2016.

10.6. The Client may submit a written objection to the content of the invoice within 8 business days of receipt. Following this period, the invoice shall be deemed lawful.

11. OBLIGATIONS OF THE PARTIES

11.1. The Service Provider's obligations:

a) performance of the service agreement with the professional diligence that may reasonably be expected, and in accordance with applicable professional ethical norms;

b) regular and substantive updates to the Client on the progress of the engagement;

c) confidential handling of the information made available by the Client;

d) full compliance with the statutory requirements applicable to private employment agency activities — in particular the provisions of Government Decree 118/2001 (VI. 30.).

11.2. The Client's obligations:

a) the accurate, complete and timely provision of all information relevant to the performance of the engagement;

b) cooperation with the Service Provider, including substantive response to enquiries within the deadlines set out in the service agreement;

c) timely payment of the service fee;

d) ensuring that the Client has an appropriate legal basis for the processing of any personal data transferred to the Service Provider (in particular with respect to employee data and candidate data shared within the scope of the engagement).

12. EXCLUSIVITY AND CONFLICTS OF INTEREST

12.1. The exclusivity arrangements between the Service Provider and the Client shall be governed by the individual service agreement. Exclusivity may take the following forms:

a) engagement-level exclusivity — the Client engages the Service Provider on an exclusive basis for the given position;

b) off-limits clause — during the term of the service agreement and for a specified period thereafter, the Service Provider shall not approach employees designated by the Client, or employees engaged within the scope of the engagement, for the purposes of fulfilling any other engagement.

12.2. In accordance with applicable professional ethical norms, the Service Provider may, on the basis of its own professional assessment, decline or restructure an engagement where its performance would be incompatible with another active engagement or with a prior off-limits obligation.

13. SERVICE PROVIDER GUARANTEE (EXECUTIVE SEARCH AND EMPLOYMENT AGENCY SERVICES)

13.1. With respect to its executive search and private employment agency services, the Service Provider may undertake a guarantee period as set out in the individual service agreement with the Client.

13.2. During the guarantee period, should a candidate placed by the Service Provider and employed by the Client terminate the employment relationship for reasons not attributable to the Service Provider, or should the Client terminate the employment during the probation period, the Service Provider shall, subject to the terms of the service agreement:

a) conduct a new search free of charge for the same position (replacement guarantee); or

b) refund part of the fee already paid (refund guarantee).

13.3. The detailed rules of the guarantee — its duration, the excluding circumstances and the procedural framework — shall be set out in the individual service agreement.

13.4. The guarantee shall not apply where:

a) the termination of the employment relationship results from the Client's breach of contract, unlawful dismissal, or material change at the Client (e.g. restructuring, mass redundancies);

b) the Client has failed to pay the Service Provider's full service fee within the applicable deadline;

c) the Client has employed the candidate in a position materially different from the original objective of the engagement;

d) the Client has failed to notify the Service Provider of the termination of the employment relationship within 15 days of its occurrence.

14. CONFIDENTIALITY

14.1. The parties mutually undertake to treat confidential information disclosed to them during the engagement with strict confidentiality, and to disclose such information to third parties solely to the extent and within the scope strictly necessary for the performance of the engagement.

14.2. Confidential information shall include, in particular: the Client's business strategy, financial data, employee data, client list, tender and internal decision-making processes, and any information expressly designated by the Client as confidential.

14.3. The confidentiality obligation shall survive the termination of the service relationship indefinitely, unless the individual service agreement provides otherwise.

14.4. Any breach of the confidentiality obligation shall constitute a material breach of contract between the parties, entitling the aggrieved party to enforce a claim for damages under the Civil Code.

15. LIABILITY

15.1. The Service Provider shall perform the engagement with the professional diligence generally to be expected in the given situation (Section 1:4(1) of the Civil Code).

15.2. The Service Provider shall not be liable for consequences arising from:

a) inaccurate, incomplete or false information provided by the Client;

b) business decisions taken by the Client (the Service Provider's professional recommendation does not replace the Client's own business decision);

c) circumstances independent of the Service Provider arising after the performance of the engagement (e.g. market changes, private decisions of the candidate);

d) events of force majeure (Section 6:179 of the Civil Code).

15.3. Save for damage caused intentionally or by gross negligence, and for cases not eligible for limitation of liability under Section 6:526 of the Civil Code, the Service Provider's liability shall be limited up to the total net remuneration of the engagement.

15.4. The limitations of liability set forth in this section have been established, in accordance with Section 6:152 of the Civil Code, by the parties acting as business partners, with mutual benefit taken into account.

16. TERMINATION OF THE AGREEMENT

16.1. The service agreement shall terminate:

a) by mutual consent of the parties;

b) upon completion of the engagement;

c) by ordinary termination by either party, observing the notice period set out in the individual service agreement;

d) by immediate termination by either party in the event of material breach by the other party;

e) upon the dissolution without legal succession of either party.

16.2. Upon termination of the service agreement, the parties shall settle their accounts: the Service Provider shall be entitled to the fee for services performed up to the date of termination, and the Client shall be entitled to the refund of any advance payment made which is not covered by completed performance.

16.3. The termination of the service agreement shall not affect the confidentiality obligation or the period during which the Client may invoke the off-limits clause.

PART IV — MISCELLANEOUS AND FINAL PROVISIONS

17. COMPLAINT HANDLING

17.1. The Counterparty may submit any comments or complaints concerning the Service Provider's services in writing — by e-mail to info@findersconsulting.com, or by post to the Service Provider's registered seat.

17.2. The Service Provider shall investigate the complaint and respond in writing within 30 days of receipt.

17.3. Should the response to the complaint be unsatisfactory, the Counterparty may resort to the remedies set out in sections 9 and 18.

18. DISPUTE RESOLUTION

18.1. The parties shall seek to resolve any disputes that may arise between them primarily by amicable consultation.

18.2. Should amicable consultation fail, the parties stipulate, in accordance with Section 27 of the Code of Civil Procedure and depending on the value at stake, the exclusive jurisdiction of the Hungarian courts having competence for the Service Provider's registered seat.

18.3. These GTC and the service relationship shall be governed by Hungarian law.

18.4. In the case of agreements concluded with consumers within the meaning of the E-Commerce Act and Government Decree 45/2014 (II. 26.), the consumer may also resort to the following alternative dispute resolution forums:

a) the competent Conciliation Body designated in the Legal Notice;

b) the European Commission's online dispute resolution platform (https://ec.europa.eu/odr).

The Service Provider's activities are predominantly B2B (business-to-business), and the circumstances of agreements concluded in a consumer capacity are therefore exceptional.

19. FINAL PROVISIONS

19.1. Matters not regulated in these GTC shall be governed by the Civil Code, the E-Commerce Act, Government Decree 118/2001 (VI. 30.), and other applicable Hungarian legislation.

19.2. The potential invalidity of any individual provision of these GTC shall not affect the validity of the remaining provisions.

19.3. These GTC have been drawn up in Hungarian. In the case of any foreign-language translation, the Hungarian version shall prevail in the event of any discrepancy.

19.4. The Service Provider shall publish the GTC in force from time to time on its website and shall ensure their continuous availability.

Effective from: 21 May 2026